Refund Policy

Thank you for purchasing courses and e-books from Yasserha. We value your trust and want to ensure transparency in our sales process. This Refund Policy outlines the conditions under which refunds are granted.

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1. Courses (Online Learning)

• Eligibility for Refunds: Refund requests may be made within 14 days of purchase.

• Completion Restriction: A refund will only be granted if you have not completed more than 20% of the course content.

• Access Revocation: Once a refund is processed, your access to the course will be revoked.

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2. E-books (Digital Products)

• Non-Refundable: Due to the nature of digital content, all e-book purchases are final and non-refundable once the file has been downloaded or accessed.

• Incorrect Purchase: If you experience issues with downloading or receiving the correct file, please contact us and we will provide assistance or a replacement.

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3. Printed Books (if applicable)

• Refunds are accepted within 14 days of delivery, provided the book is unused, in its original condition, and returned at your own expense.

• Shipping fees are non-refundable.

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4. How to Request a Refund

To request a refund, please contact us at: Info@yasserha.com
Include your order number, product name, and reason for the request. We will review your request and respond within 5 business days.

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5. Exceptions

Refunds will not be granted if:

• The course has been substantially completed.

• The e-book has already been downloaded or accessed.

• The product was purchased during a final sale/promotion explicitly marked as “non-refundable.”